May 04 in 2K News Written by: 2K Networking
Unsolicited cold calls — the classic sales tactic that scammers have been using to pose as Microsoft’s Support Technicians and convincing victims that their computers are infected. Typically, scammers will have victims view a Windows log that lists harmless errors hoping to convince the consumer to purchase and download worthless software or allow the “Tech” to remotely access their computer and consequentially install malware. These scams according to David Finn, Executive Director of Microsoft’s Digital Crime Unit, are the “single largest consumer fraud perpetrated in America today.” They victimize an estimated 3.3 million people and rake in $1.5 billion annually. “This translates to a victim nearly every 10 seconds, with an average loss of $454 per consumer.” The Federal Trade Commission, along with Microsoft, have targeted and sued several scammers, but the impact has been minimal at best and the scam shows no signs of slowing down. In fact, scammers are “getting bolder, targeting not only individuals but also businesses,” according to Microsoft Executive, Kirsten Kliphouse.
Microsoft’s best advice – hang up the phone.
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